Shipping & Delivery Policy

    Effective Date: 25-06-2025
    Last Updated: 25-06-2025

    Service Delivery Information

    Digital Service Delivery

    ChatbotForMentalHealth.com provides digital mental health support services through our AI chatbot "Hannah." As we offer exclusively digital services, traditional shipping does not apply to our offerings.

    Service Access & Activation

    Immediate Access: Upon successful payment verification and account creation, users receive immediate access to Hannah's AI mental health chatbot services.

    Shipping Time : withing 24hrs

    Shipping whatsapp contact : +917977396978

    Support email : rahul@accenor.com

    Delivery Method: Services are delivered digitally through:

    • Web-based platform access at chatbotformentalhealth.com
    • Account dashboard activation
    • Email confirmation with login credentials and setup instructions

    Service Availability: Our digital services are available 24/7, accessible from any device with internet connectivity.

    Account Setup Process

    1. Payment Processing: 1-2 minutes for payment verification
    2. Account Activation: Immediate upon successful payment
    3. Welcome Email: Sent within 5 minutes containing:
      • Login credentials
      • Getting started guide
      • Support contact information

    Geographic Availability

    Our services are currently available to users in India, UK, US, Canada. Service availability may be limited in certain jurisdictions due to local regulations.

    Technical Requirements

    To access our services, users need:

    • Stable internet connection
    • Modern web browser (Chrome, Firefox, Safari, Edge)
    • Device compatibility (desktop, tablet, or mobile)

    Service Interruptions

    While we strive for 99.9% uptime, occasional maintenance or technical issues may temporarily affect service availability. Users will be notified in advance of scheduled maintenance through email or platform notifications.

    Support & Assistance

    For any issues with service access or delivery:

    • Email: rahul@accenor.com
    • Response Time: Within 24 hours
    • Available: Monday to Friday, 9 AM to 6 PM IST

    This policy applies exclusively to digital service delivery. No physical products are shipped or delivered through traditional mail services.