Terms of Service

    Effective Date: 25-06-2025
    Last Updated: 25-06-2025

    CRITICAL DISCLAIMERS - READ CAREFULLY

    NOT MEDICAL OR THERAPEUTIC SERVICE

    ChatbotForMentalHealth.com is NOT:

    • A licensed mental health professional, therapist, psychologist, psychiatrist, or medical provider
    • A medical device or FDA-approved treatment
    • A substitute for professional mental health care, therapy, or medical treatment
    • Qualified to provide medical advice, diagnosis, or treatment recommendations
    • Responsible for mental health outcomes or decisions you make

    WE EXPLICITLY DISCLAIM ANY MEDICAL OR THERAPEUTIC RELATIONSHIP. Use of this service does NOT create a doctor-patient, therapist-client, or any professional healthcare relationship.

    EMERGENCY DISCLAIMER

    DO NOT USE THIS SERVICE FOR EMERGENCIES. If you are experiencing:

    • Suicidal thoughts or intent to self-harm
    • Thoughts of harming others
    • Mental health crisis or emergency
    • Severe psychological distress requiring immediate attention

    IMMEDIATELY CONTACT:

    • National Suicide Prevention Lifeline: 988
    • Crisis Text Line: Text HOME to 741741
    • Emergency Services: 911
    • Your local emergency services

    WE ARE NOT EQUIPPED TO HANDLE EMERGENCIES AND ASSUME NO RESPONSIBILITY FOR CRISIS INTERVENTION.

    Acceptance of Terms

    By accessing or using ChatbotForMentalHealth.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THIS SERVICE.

    Service Description and Limitations

    What Our Service Provides

    • AI-powered conversational support for general mental wellness topics
    • Educational information about mental health concepts
    • Coping strategy suggestions and general wellness tips
    • A safe space to express thoughts and feelings

    What Our Service Does NOT Provide

    • Professional therapy, counseling, or psychiatric treatment
    • Medical advice, diagnosis, or treatment recommendations
    • Crisis intervention or emergency mental health services
    • Medication recommendations or medical guidance
    • Treatment for serious mental health conditions
    • Licensed professional oversight or supervision

    User Eligibility and Responsibilities

    Age Requirements

    • Users must be 18 years or older
    • Users under 18 require parental consent and supervision
    • We are not responsible for underage users who access the service

    User Responsibilities

    You agree to:

    • Use the service for lawful purposes only
    • Provide accurate information when required
    • Understand the limitations of an AI chatbot
    • Seek professional help for serious mental health concerns
    • Not rely on this service for medical or crisis situations
    • Not share login credentials with others
    • Not attempt to reverse-engineer or manipulate the service

    Prohibited Uses

    You may NOT:

    • Use the service to harm yourself or others
    • Share illegal, threatening, or harmful content
    • Attempt to diagnose or treat others using information from the service
    • Use the service to replace necessary professional mental health care
    • Share content that violates others' privacy or rights
    • Use the service for commercial purposes without permission

    Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW:

    No Liability for Mental Health Outcomes

    WE DISCLAIM ALL LIABILITY FOR:

    • Mental health deterioration or worsening of symptoms
    • Decisions made based on chatbot interactions
    • Failure to recognize crisis situations
    • Inadequate or harmful responses from the AI
    • Any mental health outcomes resulting from service use

    No Warranties

    THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, INCLUDING:

    • Accuracy of information or responses
    • Availability or reliability of the service
    • Fitness for any particular purpose
    • Non-infringement of third-party rights

    Limitation of Damages

    IN NO EVENT SHALL WE BE LIABLE FOR:

    • Direct, indirect, incidental, special, or consequential damages
    • Lost profits, data, or business opportunities
    • Personal injury or wrongful death
    • Emotional distress or psychological harm
    • Costs of substitute services or treatment

    OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED $100 OR THE AMOUNT YOU PAID FOR THE SERVICE IN THE PAST 12 MONTHS, WHICHEVER IS LESS.

    Indemnification

    You agree to indemnify, defend, and hold harmless ChatbotForMentalHealth.com, its owners, employees, and agents from any claims, damages, losses, or expenses arising from:

    • Your use of the service
    • Your violation of these terms
    • Your violation of any third-party rights
    • Any decisions made based on service interactions

    Data Security and Breaches

    While we implement security measures, NO SYSTEM IS 100% SECURE. You acknowledge:

    • The inherent risks of sharing personal information online
    • Potential for data breaches despite our security efforts
    • Your responsibility to use strong passwords and secure access
    • Our limited liability for security breaches beyond our control

    Service Availability

    We do not guarantee:

    • Continuous or uninterrupted service availability
    • Error-free operation or accurate responses
    • Compatibility with all devices or browsers
    • Permanent storage of your conversation data

    Professional Mental Health Resources

    WE STRONGLY ENCOURAGE SEEKING PROFESSIONAL HELP FOR:

    • Persistent mental health symptoms
    • Serious psychological distress
    • Substance abuse issues
    • Relationship or family problems
    • Work or academic difficulties related to mental health
    • Any condition requiring medical attention

    Professional Resources:

    • Psychology Today: Find licensed therapists
    • National Alliance on Mental Illness (NAMI): Support and resources
    • Substance Abuse and Mental Health Services Administration (SAMHSA): Treatment locator
    • Your primary care physician for referrals

    Modifications to Service and Terms

    We reserve the right to:

    • Modify or discontinue the service at any time
    • Update these terms with notice to users
    • Change features, functionality, or pricing
    • Suspend or terminate user accounts for violations

    Governing Law and Disputes

    These terms are governed by [Your State/Country] law. Any disputes will be resolved through binding arbitration rather than court proceedings, except for claims involving intellectual property or injunctive relief.

    Severability

    If any provision of these terms is found unenforceable, the remaining provisions remain in full force and effect.

    Contact Information

    For questions about these terms: Email: rahul@accenor.com

    Acknowledgment of Understanding

    BY USING THIS SERVICE, YOU ACKNOWLEDGE THAT:

    1. You have read and understood these terms
    2. You understand this is NOT professional mental health care
    3. You will seek professional help for serious mental health concerns
    4. You accept the risks and limitations of AI-based mental health support
    5. You agree to our limitation of liability and disclaimer of warranties
    6. You understand we are not responsible for mental health outcomes

    IF YOU DO NOT AGREE TO THESE TERMS OR DO NOT UNDERSTAND THE LIMITATIONS AND RISKS, DO NOT USE THIS SERVICE.

    Emergency Contacts:

    • National Suicide Prevention Lifeline: 988
    • Crisis Text Line: Text HOME to 741741
    • Emergency Services: 911

    This service is a supportive tool, not a replacement for professional mental health care. Your safety and wellbeing depend on seeking appropriate professional help when needed.